Western Insights: The Emerging Workplace

Left side shows vintage manual typewriter. Right side shows close up of a computer screen with green and white coding language on a black background

Friday, March 5, 2021
10:00 a.m. (Pacific Standard Time)




Western Insights - Emerging Workplace on Youtube

Western Insights: The Emerging Workplace

Brought to you by the College of Business and Economics and The Center for International Business in partnership with the WWU Alumni Association

Traditional office work has been turned on its head by the pandemic. With so many employees working from home, fully or in part, the definitions of work-life balance, team building, time off, sick time, and hours of work must be re-examined.

One study found that "a sense of belonging at work" is nearly as important to employees as getting promoted. What will the post-pandemic organization look like? Will employees choose organizations based on the ability to sustain the flexibility so many have come to appreciate?

In this episode of Western Insights, we will focus on what this all may mean for employers and employees as we begin to see a realistic COVID exit timeline.

We invite you to join Western Insights in a discussion with:

Carol Olsby, MS, GPHR, GRP, CCP, ACC, SHRM - SCP with Carol Olsby & Associates. Global & Domestic Human Resources Consultant, Board Director, Media Resource, Author and Speaker

Christy Johnson, CEO of Artemis Connection. Strategist, Intrapreneur, Entrepreneur

Dennis Dashiell, MSW, LICSW, Assistant Director, Organizational & Talent Development at Western Washington University

The discussion will be moderated by Dawna Drum, chair of the both the WWU and College of Business and Economics' Academic Technology Committees and Associate Professor of Accounting.

Western Insights is an online panel series created in response to COVID-19 to provide the broader region, Western alumni, friends, and students with access to information on current events drawing from the University's nationally respected experts. This free series is offered entirely online and is open to everyone.

Watch previous Western Insight sessions online at https://alumni.wwu.edu/past-events.

Carol Olsby

Carol Olsby


Carol M. Olsby, Author, MS, GPHR, GRP, CCP, SCM-SCP is a senior-level global and domestic human resources leader with over 25 years of experience leading, designing, and implementing progressive domestic and global HR strategies and programs for US and international global companies. 

Carol is the Managing Director of Carol Olsby & Associates, Inc. a consulting firm servicing clients located throughout the world. Prior to starting her consulting firm, Carol was Tieto’s Global HR Director – Americas & Asia where she led their high-growth Asia and North America expansion resulting in employing 2,500 new employees in her region in four years.  

Carol has held SHRM Global HR and HR & Technology expertise panel roles since 2010. She advises SHRM on global HR and speaks on their behalf. She is the Founder and Chair, HR Roundtable, the Northwest’s high-technology human resources society and Co-Founder and Chair, Global Human Resources Consortium an international human resources organization. Carol has a MS Human Resources from Chapman University and a BSBA with honors from Columbia Union. She received global educational executive certifications from Stockholm School of Business IFL, Cambridge University, and Thunderbird University. She has global (GRP) and domestic (CCP) compensation certifications and global HR certifications with SHRM (SHRM-CCP) and HRCI (GPHR).

Christy Johnson

Christy Johnson


Christy Johnson is an entrepreneur and educator. She is currently building her fourth start-up, Artemis Connection and facilitating courses at the Stanford Graduate School of Business. She also is adjunct faculty at the University of Washington where she teaches entrepreneurship. Ultimately, she believes people are an organization’s most important asset and by having a diverse workforce, organizations will have the most innovative solutions and best strategies. She has seven years of experience working in corporate strategy, including 3 ½ years at McKinsey & Co. Before this, Christy was an award-winning economics and mathematics teacher. In 2005, Junior Achievement recognized Christy as its National Teacher of the Year.   

Christy holds an MBA from Stanford’s Graduate School of Business with a certificate in public management. She led the personal side of leadership club, was involved with the center for social innovation and co-led the student admissions committee. She also has a Master’s in Education from Stanford’s School of Education. Her undergraduate degree is in Economics from Western Washington University. Christy resides in Mukilteo, Washington with her husband, Kyle Johnson, her daughter and her twin boys.

Dennis Dashiell

Dennis Dashiell


Dennis Dashiell, MSW, LICSW, Organizational and Talent Development, Executive Coaching & Training 
Mr. Dashiell is the head of Organizational and Talent Development for Western Washington University.  Additionally, he does private consulting, executive coaching, training and keynote speaking through is company Northwest Professional Development.  Having spent two decades as a mental health and employee assistance professional, Dennis has experienced the intimate inside workings of hundreds of organizations in the pacific northwest. 

He has two and a half decades of experience in organizational development, change management, professional development, coaching, consulting, human resources issues and mental health practice. Dennis has worked in collegiate, health care, government, industrial, public education, and nonprofit settings. His work routinely demands allyship with issues of workplace diversity, inclusion, equity, and social justice.  Dennis’ core expertise is in emotional intelligence, trust, and the operationalization of core values into behavior and deliverables. 

Dawna Drum

Dawna Drum, Ph.D.


Dawna Drum is an Associate Professor in the Accounting Department and has been at WWU since 2016. She has a background in Information Technology, and she specializes in Accounting Information Systems, Enterprise and ERP systems, Accounting Technology, and Analytics. She is Chair of the University Academic Technology Committee and the College of Business and Economics Academic Technology Committee.

Questions and Accommodations

Contact James McCafferty for this event. Feel free to email at James.McCafferty@wwu.edu or call (360) 650-2414 if you have any questions or comments.

There will be auto-captions available for this event. To request closed captions, please mark the request on the registration form. Advance notice of three days to one week is appreciated.